We ensure clients get the information they need

We ensure clients get the information they need

We help define an agreed, auditable set of asset information requirements

Information overload is a widely used term and it is certainly a risk when a completed building is handed over. Does the client need to know much of the information that was used to design and construct the building? Some one might need to retain a record of the test results on concrete piles or the analysis that was used to design the steel frame but that can be archived and retrieved in years to come.

Project teams using Building Information Modelling (BIM) ask clients and their FM teams what data they require and are frustrated that they can’t get a clear answer. Some clients have sought to address this by asking for “everything” to be provided in the belief that “everything” will be in the models.

The danger is that the information a client really needs is overlooked and it is only later, when something happens that requires that data, the client or there FM teams contractors realise it is missing.

“Wisdom is what you get when you don’t get what you wanted”.

To ensure you get what you want, you need to specify what information you need and check what you asked for is being delivered. In a low margin industry where supply chains have limited time to invest, it is vital to clarify what is important - and what isn’t.

It is important to differentiate between the information that is required to comply with statutory maintenance such as fire dampers and fire doors which will typically be managed in a CAFM/CMMS and the information about products that wouldn’t typically go into a CAFM such as doors and door closers, windows and ironmongery. Broken tiles in washrooms or glass in windows needs replacing and clients who have discovered that sort of information is missing are likely to ask for it next time around.

Wouldn't it be great to capture that collective experience, improve the information requirements and get better outcomes?  

ActivePlan has worked with BRE to create a free platform for experts to collaborate and share their experience of what information is useful and how it is best described. They are using that to create standardised product data and a free, cloud platform for manufacturers to host their product data.

We have applied that platform to create a free, reusable library of asset information requirements and libraries of products that satisfy those requirements.

It is populated with some publicly-available AIRs and we have established a group of experts willing to invest time and experience in standardising the information across these different AIRs to arrive at a consistent set of requirements for an asset, whether that be a network, site, building, floor, space, system, product or material.

We (and others) will be able to use these AIRs in applications that create project-specific requirements that can be issued to supply chains in the form of data models their authoring applications can use and help them create reliable (and automatically auditable information) more easily.

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